
How well do we know the Baby Boomers? Apparently not to well. According to the third Quarterly Boomer Report, released April 15, by AARP Services and Focalyst, there are 10 myths, which surround the Boomers.
Of the 10, three should be of particular interest to PR professionals.
Myth #7 – You can capture Boomers with mainstream advertising.
False: Offensive advertising is likely to turn away 67 percent of Boomers, according to the report. More than 66 percent of Boomers believe advertising has become crude.
Take away message: Crude advertising may appeal to a younger generation, but it is not appealing to Boomers.
While PR professionals are not responsible for marketing and advertising campaigns, they do work closely with these two departments. It is up to the PR professionals to steer the advertising and marketing professional away from the one size-fits-all campaigns.
Myth #6 – Boomers are brand loyal and will not switch.
False: Brand loyalty is a thing of the past, according to the report. Sixty-one percent of Boomers agree that “in today’s marketplace, it doesn’t pay to be loyal to one brand.”
Take away message: The big question here is why?
PR professionals need to understand what is driving the Boomers away. This is were blogs will come in handy. Customer concerns, complaints and questions will open the door to rebuilding brand loyalty.
Myth #3 – Boomers are technologically challenged.
False: Boomers are technically savvy. According to the report, the evolution of computers, the Internet and e-mail took place while Boomers were still in the workforce. Eighty two percent of Boomers use the Internet beyond e-mails. Instant messaging, downloading music and/or movies, financial transactions and online gaming are part of Boomers daily lives.
Take away message: PR professionals can capitalize on the Internet. Movies, financial transactions and online gaming are three areas to focus for this demographic. Simple, tactics can help engage the attention of Boomers.
The remaining six myths will also help shed some light on this significant population.
Myth #9 – Boomers are downsizing their homes
Myth #8 – Most Boomers are married empty nesters
Myth #5 – Boomers are all wealthy
Myth #4 – Boomers are winding down with age
Myth #2 – Boomers are the “Me Generation”
Myth #1 – Boomers are all the same
Understanding the target audience is an essential step toward regainig brand loyalty, as well as what makes this generation tick.
Gaming would be an interesting way to capture this audience. A simple, sophisticated approach may be all it takes.